Job Description

Receptionist / Guest Experience Ambassador

EFS Facilities Services

Job ID: 641570

30 Sep 2026

Job ID: 641570

30 Sep 2026

Job Location

Dubai, United Arab Emirates

Experience

2 to 5 years

Qualification Level

Graduate

Job Function

Hospitality / Medicare / Account Management
Secretary / Front Office

Skillset

Microsoft Office applications

Preferred Jobseekers

Jobseekers from any country

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Receptionist / Guest Experience Ambassador

Job Location : Dubai, United Arab Emirates

Key Responsibilities :

• Welcome visitors and guests professionally
• Manage front-office and reception operations
• Handle telephone calls, visitor enquiries, and appointment coordination
• Deliver exceptional guest service and resolve queries professionally
• Maintain accurate visitor records and administrative documentation
• Ensure reception services follow company procedures and service standards
• Coordinate with internal departments to support daily operations

Requirements :

• Hospitality or hotel-industry experience is preferred
• Previous front-office, reception, or guest-relations experience
• Excellent communication and interpersonal skills
• Professional appearance and positive attitude
• Strong customer-service and organizational skills
• Good attention to detail and ability to work independently
• Proficiency in Microsoft Office applications
• Professional telephone etiquette
• Ability to work effectively in a fast-paced, high-pressure environment
• Strong team-player attitude with a proactive, can-do approach
• Knowledge of front-office operations, guest relations, customer-service standards, reception procedures, Microsoft Office, and administrative support

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