Training & Quality Control Specialist
Job ID:
637228
22 Aug 2026
HR / Industrial Relations / Training
training , customer management
Jobseekers from any country
š Qualifications and Requirements
š¹ Previous experience in training, quality control, or performance development.
š¹ Work experience in the restaurant, food and beverage or hospitality sector is preferred.
š¹ Ability to carry out field audits and assessments of branches and employees.
š¹ Experience or knowledge in the preparation and implementation of training programs and plans.
š¹ Good understanding of quality standards, operational procedures, and labor policies.
š¹ Ability to analyze the results of visits and evaluations and identify performance gaps and opportunities for improvement.
š¹ Strong communication skills, presentation, coaching, and mentoring.
š¹ Leadership personality and the ability to positively impact and raise the level of performance of teams.
š¹ High attention to detail, quality and adherence to standards.
š¹ Ability and willingness to move around and visit branches periodically.
š¹ Good skills in reporting, follow-up, and organizing priorities.
š Tasks and Responsibilities
š¹ Carry out periodic visits to the branches to follow up on the quality of performance and the level of compliance with operational standards.
š¹ Conducting audits, evaluations, and measuring the level of performance of branches and employees.
š¹ Monitor observations and non-compliances and identify causes and points of improvement.
š¹ Preparing and implementing staff training and development programs according to the actual needs of the branches.
š¹ Train employees on operational procedures, quality standards, and customer service.
š¹ Evaluate the effectiveness of training programs and measure their impact on performance.
š¹ Prepare detailed reports on visits, evaluations, and make recommendations to management.
š¹ Prepare and follow up improvement plans and corrective actions and ensure their implementation.
š¹ Coordinate with branch managers and operational teams to process feedback and improve performance.
š¹ Contribute to the development and updating of training materials, procedures, and evaluation standards.
š¹ Supporting a culture of quality, continuous learning, and operational excellence in all branches.
Disclaimer: GotoGulf is a platform that facilitates recruiters and jobseekers reach out to each other. Applicants are advised to research the bonafides of recruiters independently. We do not endorse requests for money payments and strictly advise against sharing personal or financial information. If you suspect malpractice, please email to us.