Medical Receptionist
Job Location : Dubai, UAE
Core Duties :
• Welcome patients and visitors in a professional and courteous manner.
• Schedule appointments and manage the daily appointment calendar efficiently.
• Handle incoming phone calls, emails, and patient inquiries.
• Maintain accurate patient records while ensuring strict medical confidentiality.
• Provide comprehensive administrative support to healthcare professionals and clinic staff.
• Assist patients and their families with registration and general clinic procedures.
• Ensure the reception area remains organized to provide a positive patient experience.
Skills & Experience :
• Education: Diploma or Bachelor’s Degree in Healthcare Administration, Business Administration, or a related field.
• Industry Background: Proven experience within the healthcare industry; direct exposure to children with special needs or general pediatric rehabilitation is a major asset.
• Core Competencies: Strong communication, organizational, and multitasking abilities paired with exceptional customer service skills.
• Technical Skills: Proficiency in Microsoft Office applications and general front desk administrative procedures.
• Systems Knowledge: In-depth knowledge of medical reception operations, appointment scheduling, and patient record management systems.