eStore SAP Hybris (DevOps) Manager
Job ID:
630847
25 Jun 2026
Dubai, United Arab Emirates
Engineering
IT - Software
eStore SAP Hybris (DevOps) Manager
eStore SAP Hybris (DevOps) Manager
Urgent Hiring || eStore SAP Hybris (DevOps) Manager || Dubai, UAE
Location: Dubai, UAE
Work Type: On-site Full time
Employement term: 1 Year (Renewable)
Salary Range: AED 17K - 18K per Month
Candidate available inside the UAE
Job purpose: The Service Manager will be part of the global delivery team to oversee in-charge region’s technical aspects of e-Store business platform and to lead regional L2, L3, technical members as eStore operations lead. The role covers eStore operations team’s responsibilities and performance outcome.
Key accountability:
Clarify each region’s requirement for eStore maintenance or enhancement Co-ordinated with maintenance team regarding requirements from Subs(e.g. predefined solutions, guidelines, bug-fix and any source code modification within 5 MD)
Serve as a liaison and primary point of contact between Subs/Regional ITC and maintenance team to evaluate, prioritize and manage all the requests escalated.
Develop work plan for deliverables
Provide support to respective countries during different time zones.
Develop own professional learning of SAP Hybris products/technologies and solutions, Should be selfmotivated to keep himself/herself updated on latest SAP Hybris product/ technologies and Solutions
Improve consulting skills, application and implementation expertise in the product and industry
Supervise team members to determine how well they function in their jobs on a day-to-day basis Provide coaching & development
Qualification:
Bachelor's degree required in computer science, software engineering
Must have knowledge of Hybris as well as ticketing tools like JIRA
Excellent communication, interpersonal, problem solving skills required
Should have 7+ years of experience in e-Commerce technologies like SAP Hy
Experience:
Experience in working with users to define their business requirements
10+years of experience in managing Operations, out of which 7+ years of experience preferably around eCommerce technologies such as SAP Hybris
Should have B2B/ B2C domain experience
Knowledge of defined Service Level Agreements (SLAs)
Strong organizational skills, Proven record of making operations efficient and in-depth knowledge of Industry
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