Call Centre Executive
Job Location : Abu Dhabi, United Arab Emirates
Requirements :
• Minimum 1-2 years experience as Call Centre/Customer Service Executive in a healthcare facility (clinic, hospital, medical center).
• Knowledge of DOH regulations , basic medical terminology, insurance networks, and approval processes.
• Strong communication skills in Arabic is mandatory
• Hands-on experience with healthcare management systems (e.g., eClaim, Salamtak, or clinic software).
• Ability to handle high call volume with professionalism.
• Excellent patience, empathy, and problem-solving skills.
• Willingness to work shifts, weekends (as required), and adapt to a fast-paced healthcare environment.