Senior Desktop Support Engineer
Job ID: 614199
01 Feb 2026
network administration skills
Locally available candidates only apply for this job
Job Position – Senior Desktop Support Engineer
Company Name – Axiom Technologies
Location : Dubai, United Arab Emirates
Shift: Morning
Experience: 5+ Years
Job Type: Full-Time
Preference: Immediate Joiners
This role is ideal for skilled IT professionals who can provide advanced desktop support, troubleshoot complex technical issues, and ensure smooth end-user IT operations.
Key Responsibilities:
Desktop & Laptop Support:
-Hardware troubleshooting & diagnostics
-OS support (Windows 10/11, macOS)
-Software installation & configuration
-Device performance optimization
Technical Troubleshooting:
-System crashes & boot issues
-Network & printer problems
-Peripheral & application errors
-Root cause analysis & resolution
Windows & Active Directory:
-User account & group management
-GPO administration
-Domain join & profile management
-Access permissions & security
Software Management:
-Application deployment & updates
-License management & compliance
-Vendor coordination & support
Hardware Maintenance:
-RAM & HDD upgrades
-Component replacement
-Asset & inventory management
Network Connectivity Support:
-Wi-Fi, LAN & VPN troubleshooting
-IP, DNS & network printer setup
-Drive mapping & connectivity issues
Email & Collaboration Tools:
-Outlook, Exchange & Office 365
-Mailbox & mobile email configuration
-Sync & access issue resolution
Remote Access & VPN:
-VPN & Remote Desktop support
– VDI & remote user assistance
Security & Compliance:
-Antivirus & malware protection
-Patch management
-Endpoint security compliance
Mobile Device Support:
-Smartphone & tablet support
-MDM solutions
-Corporate email setup
Requirements:
-5+ years of desktop support experience
-Strong Windows & Active Directory skills
-Excellent troubleshooting & communication skills
-Experience with hardware, software & networking
-UAE-based candidates preferred
An Include:
• Total desktop support experience
• Technical expertise & certifications
• Current location & visa status
• Immediate availability
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