Job Title: Guest Relations Executive
Qualifications: Diploma/ Graduate
Requirements:
Welcome and assist guests with check-in and check-out procedures
Handle guest inquiries, requests, and complaints promptly
Coordinate with hotel departments to ensure smooth guest experience
Maintain guest records and prepare reports as needed
Provide information about hotel services and local attractions
Diploma / Graduate in any discipline
Prior experience in hospitality or customer service preferred
Excellent communication and interpersonal skills
Ability to handle multiple tasks efficiently