Candidates who can join immediately will be given preference.
Responsibilities:
– Handle reservations efficiently via phone, email, and online platforms.
– Provide accurate information about services, promotions, and availability.
– Ensure smooth coordination with other departments for guest bookings.
– Deliver excellent customer service to enhance guest satisfaction.
Requirements:
– Minimum 2 years of experience in hospitality or reservations.
– Strong communication and organizational skills.
– Proficiency in reservation systems and MS Office.
– Ability to multitask and work under pressure.
– Positive attitude and customer-focused approach.