Job Description

Grand Emirates Market

Customer Service Agent – Retail Hypermarket

Job id: 598693

20 Oct 2025

Job Location

Abu Dhabi, United Arab Emirates

Experience

2 to 5 years

Qualification Level

Graduate

Job Function

Customer Service / Telecalling

Skillset

Fluency in both English and Arabic

Preferred Jobseekers

Jobseekers from any country

Customer Service Agent – Retail Hypermarket

Job Location : Abu Dhabi, United Arab Emirates

Requirements :

• A strong customer service orientation with a natural ability to connect and engage with others.
• Fluency in both English and Arabic, with excellent verbal and written communication skills.
• 2 years experience in a similar role (experience in the FMCG or retail industry is a plus).
• Comfortable with professional telephone communication, maintaining a courteous and professional tone.
• A good understanding of business and sales, always keeping customer satisfaction in mind.
• A dynamic, results-driven personality who can thrive under pressure while maintaining a calm, positive attitude.

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