Job Description

Call Center Agent

Ejadah Asset Management Group

Job ID: 611080

11 Jan 2026

Job ID: 611080

11 Jan 2026

Job Location

United Arab Emirates

Experience

2 to 5 years

Qualification Level

Diploma; Graduate

Job Function

Customer Service / Telecalling

Skillset

call center experience

Preferred Jobseekers

Jobseekers from any country

Call Center Agent

Job Location : UAE

Job Details :

• Handle all customer calls on all areas of Ejadah telecom and relevant departments in a courteous, friendly and professional manner to adhere to the customer expectations.
• To follow up the call script accordingly in handling the inbound & outbound calls in a timely manner so that consistency of calls and efficiency prevails
• Ensure customer data is captured when relevant to ensure that accurate reporting can be undertaken
• To work on data capturing and make sure that 90% of data captured on the phone system to assist reporting and efficiency of operations
• Perform data analysis for generating reports on periodic basis & generate and distribute management reports in accurate and timely manner.

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