• Responsibilities:
• Install and configure server operating systems (Windows 11 Pro).
• Set up RAID storage, manage drivers, and handle system updates.
• Support system integration, testing, and documentation.
• Assist in server performance benchmarking and validation.
• Qualifications:
• Bachelor’s in Computer Science or Information Systems.
• 3+ years of system administration experience in data centers.
• Strong knowledge of Windows OS, virtualization, and RAID configuration.
• MCSA/MCSE or equivalent certification preferred.
*Technical Support: Provide first-line support for hardware, software, and network issues,
resolving problems promptly to minimize downtime.
* System Maintenance: Monitor and maintain IT infrastructure, including servers local or
Cloud-Based, workstations, and network devices, ensuring optimal performance.
* Knowledge for the main IT systems, operational and troubleshooting scopes: such as IP
telephony, WAP (Wireless access points), exchanged, email domains, active directory,
storages and backups, CCTV, etc.
* Have the acceptable knowledge for the network passive part: such as UTP cables, fibre
cables, connectors, testing, supervise terminations, patch panels, etc.
* Network management capabilities and skills: shall have the knowledge to manage network
active component, such as servers, switches, VPN, IPsec, Network Layers, Network Rote,
routers / gateways, etc.
Minimum Requirements:
* Education: Bachelor’s degree in information technology, Computer Science, or a related
field.
* Experience: Proven experience in IT support or system administration.
* Technical Skills: Proficiency in Windows/Linux systems, networking concepts, and
troubleshooting tools.
* Certifications: Relevant IT certifications such as CompTIA, CCNA, or Microsoft certifications
are a plus.
* Language: Strong verbal and written communication skills in English; Arabic is an advantage.
* Attributes: Analytical thinker, problem solver, and proactive team player.