Responsibilities:
Working with other members of Operation Support team and other stakeholders, produce/update and publish professional technical documentations – including but not limited to Manuals, Technical Bulletins, Alerts, Procedures, Standards, and other forms of Technical-Based Training (TBT), such as training videos and animations.
Process owner of content processing, editing and publishing process – while the owner of the content are the other members of the Operation Support team and other Subject Matter Expert (SME)s
Maintain revision control of documents under their charge.
Required Skills and Qualifications:
Bachelor (or higher) degree in any Science/Engineering discipline – preferred candidate with degree in Technical Writing.
Minimum 3 years working experience in technical content publication role, utilizing dedicated document publishing software/system.
Working knowledge on how to plan, produce, and publish TBT – such as using video, animation, and/or Virtual/Augmented Reality (VR/AR)