Key Qualities:
A positive, guest-oriented mindset that prioritizes customer satisfaction.
Proficiency in English; Russian language skills are required for the hostess role.
Experience in similar roles within Dubai’s hospitality or entertainment sectors (minimum 1 year preferred).
Genuine love for working with families and children, creating enjoyable experiences.
Reliability, initiative, and a warm presence that welcomes guests at the door.
Job Responsibilities:
Oversee daily operations on the floor, ensuring a high standard of guest service.
Greet and assist guests, making them feel comfortable and valued.
Coordinate with team members to manage guest flow and service delivery.
Handle guest inquiries and resolve issues promptly and professionally.
Maintain a positive and engaging environment for families and children.
Ensure safety and cleanliness standards are upheld.
Support training and mentoring of new team members.