Job Position – Call Center Agent (English & Arabic Speaker) Company Name – BPO Location – Dubai – Candidates should have strong spoken & written communication skills in both Arabic & English – Ability to handle calls, chats and emails in a professional manner. – Follow up on open cases and see them to closures. – Escalate necessary cases to respective teams as and when needed. – Willingness to work in shifts as this will be 24 * 7 operations. – Minimum 1 year call center experience needed. Preferably in insurance domain – Candidates who are available to start immediately will be considered.