Key Responsibilities:
• Provide first-level support for desktops, laptops, printers, and networks
• Assist with setup and maintenance of IT hardware and software
• Support ERP users and escalate issues when needed
• Perform routine system checks, backups, and updates
• Document issues and solutions clearly for future reference
• Help implement basic IT security practices
• Monitor system performance and report issues
Requirements:
• Bachelor’s degree in Computer Science / IT or related field
• 0–1 years of experience in IT support
• Basic knowledge of Microsoft SQL Server (able to run simple queries)
• Familiarity with any ERP system
• Understanding of computers, networks, and IT infrastructure
• Eagerness to learn, problem-solving mindset, and strong communication skills