Travel Consultant
Job Location : Dubai, UAE
Job Description :
• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Excellent selling, communication, and negotiation skills
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Ensure customer satisfaction and provide professional customer support.
• Excellent knowledge in creating quotations, travel itineraries, and package costing.
• Prepare promotional techniques to sell itinerary tour packages
• Must know how to handle hotels, excursions & tour packages inside/outside UAE.
Key Skills :
• Excellent communication skills
• Commercially aware
• Good interpersonal skills
• Ability to multi-task, prioritize, and manage time effectively
• Knowledge of different tourist attractions inside and outside the UAE.
• Computer Literate