What You’ll Be Doing
1. Trading & Reporting
Support in preparing and maintaining Monday trade reports, summarising weekly performance across key KPIs.
Assist the Digital Trading Manager in compiling the weekly trade pack and identifying areas of opportunity or risk by category or brand.
Track sales trends, product performance, and customer engagement metrics on a daily and weekly basis.
Monitor sales funnel KPIs (PLP–PDP–ATC–Checkout), flagging drop-off points or conversion blockers for review.
Provide ad hoc data analysis to support brand meetings, product performance reviews, and trading actions.
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2. Site Execution & Content
Supports the enrichment and upload process for new product lines, ensuring accuracy across sizing, colour, classification, and brand guidelines during peak periods.
Use internal systems including RMS, Edit, and RPM for pricing, enrichment, and markdown management.
Match and submit product assets in the required format to the Studio team, ensuring timely readiness for go-live.
Conduct daily QC checks on both staging and live environments to validate product data, pricing accuracy, and size guide functionality.
Maintain and optimise navigation structures including mega nav, filters, seasonal edits, and ensure all links and journeys function correctly.
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3. Launches, Campaigns & Onsite Merchandising
Coordinate end-to-end product and brand launches in partnership with Buying, Planning, Digital Merchandising, Content, and Studio.
Ensure readiness of all enrichment, imagery, pricing, and availability for CRM, homepage, and campaign exposure.
Validate all promotional pricing and site mechanics in staging before go-live, raising any bugs or issues for resolution.
Execute visual merchandising updates across homepage and key landing pages to reflect new drops, campaign focuses, and commercial priorities.
Monitor availability of featured products to prevent broken journeys or exposure of out-of-stock lines.
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4. Cross-Functional Collaboration & Brand Support
Liaise directly with brand partners and concessions teams to manage enrichment files, align on campaign priorities, and resolve any content gaps or inaccuracies.
Work closely with Planning and Concessions Buying teams to align stock availability and support exposure moments.
Partner with the CRM, Paid Media, and Studio teams to deliver assets, links, and enrichment inputs for campaign and communication needs.
Support Customer Service teams in resolving post-live issues such as missing data, incorrect pricing, or product display errors.
Participate in competitor benchmarking for assortment gaps, pricing strategy, and onsite experience.
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5. Team Contribution & Market Awareness
Support the training and onboarding of junior team members to ensure process consistency and upskilling.
Maintain strong awareness of the luxury e-commerce landscape, with a passion for fashion, detail, and delivering exceptional online experience.
Proactively bring ideas and insights that reflect luxury consumer behaviour and digital merchandising best practices.
About You:
· 2+ years' experience in Online Merchandising, Trading. Category Management
· Experience in a Retail company, ideally within luxury
· Strong Excel skills required
You will be redirected to the company website to apply for this position