Job Description

Mandarin Oriental Hotel Group

Learning and Development Manager

Job id: 572303

02 Apr 2025

Job Location

Abu Dhabi, United Arab Emirates

Experience

10 to 15 years

Qualification Level

Graduate; Post Graduate

Job Function

HR / Industrial Relations / Training

Skillset

Knowledge of the business model, strategic goals, and employee needs

Jobseeker Nationality

Jobseekers from any country

Learning and Development Manager

Job Location : Abu Dhabi, United Arab Emirates

Key Responsibilities:

• Analysing learning and development needs in all areas of the hotel
• Developing a strategy for learning and development of all colleagues
• Ensuring colleagues training needs are met by arranging resources for training to be conducted throughout the hotel (i.e. providing a first-class training environment emulating our guests meeting environment)
• Designing, delivering and arranging training programs to address specific training needs
• Assisting all department heads with making and implementing training decisions in their areas
• Managing the performance and development for all colleagues
• Maximizing learning by providing a creative, fun and exciting environment in delivering trainings such as: MOve In orientation, On-Job Training, Group Training Techniques program, Interviewing for Success, Presenting for Success, MOve Up and any new training programs as provided by Corporate Learning & Development
• Reporting on training completion rates across the Property
• Supporting all efforts to enliven our Company's Mission, Vision, Pillars and Legendary Quality Experiences throughout the hotel
• Controlling training expenses and managing expenditures to meet the property's needs while remaining within budget guidelines

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