Manage assigned patient service lines, and therapeutic programs
Oversee pharmaceutical care services and direct patient care programs to align drug utilization with patient care needs, best practices, and regulatory standards.
Design and implement stewardship and surveillance programs to ensure cost-effective and efficient drug utilization.
Track, evaluate, and benchmark pharmacy programs for operational quality and financial efficiency.
Develop and oversee policies and procedures related to drug prescription and usage.
Ensure the pharmacy is fully integrated into the healthcare delivery system while expanding pharmacy services
Monitor Service Levels:
Address pharmacy-related incidents and conduct root cause analysis.
Manage daily communication with pharmacy providers and implement new programs as needed.
Proactively identify and resolve patient and provider concerns, ensuring timely follow-up.
Monitor service levels using prospective, retrospective, and real-time data.
Ensure effective communication and collaboration with partner providers to deliver projects on time, in full (OTIF), and with clear objectives
Improve Health Outcomes and Safety:
Collaborate with relevant stakeholders to ensure optimal performance of pharmacy programs.
Review and investigate adverse drug events, including medication errors and adverse reactions.
Monitor and manage medication expenses, driving cost avoidance, savings, and revenue optimization.
Build and maintain strong relationships with medical leadership to ensure safe, efficient, and evidence-based medication use.
Maintain and implement various medication management strategies
Process Daily Medication Requests :
Ensure accurate and timely processing of medication requests.
Oversee operational management of medication requests, including alternative management and rework investigations when necessary
Skills:
Strong knowledge of age-specific drug therapy needs (pediatric to geriatric).
Excellent communication skills, both verbal and written.
Proficient in Microsoft Office and pharmacy databases.
Knowledge of healthcare environments and pharmacy regulations.
Proven leadership, risk-taking, and high standards achievement.
Strong problem-solving and decisive judgment skills.
Ability to build consensus and foster teamwork.
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