Location – Abu Dhabi, UAE
For a Leading IT MNC Company in Abu Dhabi
Job Role:
– Perform 12X7 Monitoring, Incidents response, isolation, L1 troubleshooting, and SOP (Standard Operating Procedures) based troubleshooting
– Provide remote and on-site support where necessary to remediate virtual or physical failures or malfunctioning of the monitoring solution.
– Proactively monitor Client IT infrastructure and continuously maintain, automate, and tune monitoring and reporting platforms.
– Timely respond to all alerts, incidents, and outages, and perform necessary isolation and L1 troubleshooting.
– Solid understating in Network and servers operating systems, including Windows, Linux, Cisco IOS, NX-OS