IT Specialist
Job Location : Saudi Arabia
Requirements and Responsibilities:
• Must be proficient in English especially Arabic.
• Manage company ISIT assets e.g. mobile devices.
• Manage employee records corresponding to mobile device, sim card assignment.
• Coordinate with Mobile device and telecom vendor in Ordering, registering employee mobile devices and SIM / eSIM card.
• Ensure Mobile device commitment contract are monitored to avoid overlaps.
• Manage roaming services and privileges of employees with regards to company mobile policy.
• Monitor weekly cost of mobile services and ensure that it don’t exceed the monthly budget.
• On-Call Support to employee who require roaming services activated or based on company mobile policy privileges.
• Manage Billing and be able to segregate charges by department for G&A budget recording.
• Knowledgeable in Excel (Pivot Table) a plus
• Raise PO based on budget and Process monthly Payment
• Be able to configure devices as per company policies.
• Know how on Mobile device management configure e.g. Intune, Office 365, Teams a plus.
• Knowledge in Saudi government CITC (SIM/eSIM) compliance a plus.
• Knowledgeable with ServiceNow a plus.
• Reports to ISIT Manager for any escalation related to employee complains, budget, support, policies.
• Support ISIT Manager on IT On-Site Support Activities.