Job Description

LanceSoft

Desktop Support Engineer

Job id: 558053

17 Dec 2024

Job Location

Abu Dhabi, United Arab Emirates

Experience

3 to 4 years

Qualification Level

Engineering Graduates/PG

Job Function

Engineering
IT - Software

Skillset

Dameware, SCCM, terminal Services , ITIL V3

Jobseeker Nationality

Jobseekers from any country

Job Position – Desktop Support Engineer

Company Name – LanceSoft

Location: Abu Dhabi
Duration: 3 years contract
Salary: 8k AED

UAE Driving License is must

Essential Skills:
• Working knowledge of below list of Manage Engine Tools Set
– Manage Engine Desktop Central Enterprise Edition 9.0,
– Manage Engine OS Deployer 4.0,
– Manage Engine Mobile Device Management,
• Microsoft Windows 2008/2012 Terminal Server.
• Knowledge of asset discovery tools e.g. Lansweeper, Altiris, SCCM
• Ability to operate and support Blackberry and IPAD.
• Windows XP, Windows 7/8, Windows 2000/2003/2008 experience
• AD, Exchange 2007/2010/2013 experience
• Good communication (both verbal and written) skills

Desirable
• Working Knowledge of:
– Remote Control Tools e.g. Dameware, SCCM, terminal Services
– ITSM Tools e.g. Manage Engine Service Desk Plus, Remedy, TSRM

Qualification & Certifications:
• Microsoft Certification, Ideally MCP or MCSE.
• ITIL V3 Certification.
• BTEC Computer Science.
• A+ and N+ experience (Desirable)

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