Job Position – IT Support Specialist
Company Name – Al Ain Mills
Multi-Branch Operations (UAE)
To oversee the day-to-day IT operations across three company branches. The ideal candidate will ensure the seamless functioning of the IT infrastructure, including firewalls, networks, physical and virtual servers, printers, and provide technical support to employees. The role also includes responsibility for implementing and managing backups to safeguard the company’s data and systems.
Key Responsibilities:
-Infrastructure Management
-Backup and Disaster Recovery
-Printer Management
-Network Administration
-Server Management
-Employee Support
-System Security
-Collaboration and Teamwork
-Documentation
Requirements:
Education : – Bachelor’s Degree in Information Technology, Computer Science, or a related field.
Experience :- 3+ years of proven experience in IT infrastructure, backups, servers, networks, and printer management.
Technical Skills:- Strong knowledge of backup solutions and disaster recovery planning.
-Expertise in firewall management and network troubleshooting (Fortinet, Cisco, or equivalent).
-Experience with virtualisation technologies (e.g., VMware, Hyper-V).
-Proficiency in both Windows and Linux server environments.
-Familiarity with cloud-based systems and backup solutions is a plus.
-Hands-on experience with printer configuration, management, and troubleshooting.
Certifications:- Preferred:- CCNA, CompTIA Network+, MCSE (Microsoft Certified Solutions Expert), or equivalent.
Other Requirements:- Willingness to travel between branches as required.