Job Description

XAD Technologies LLC

Contact Center Agent

Job id: 557293

14 Dec 2024

Job Location

United Arab Emirates

Experience

2 to 5 years

Qualification Level

Graduate

Job Function

Customer Service / Telecalling

Skillset

contact center experience

Jobseeker Nationality

Jobseekers from any country

Contact Center Agent

Job Location : UAE

Roles & Responsibilities:

• Monitoring the project’s progress to ensure that it is progressing according to schedule, while ensuring team progress and completion.
• Managing individual teams to ensure team productivity and ensuring daily target achievement.
• Providing regular updates on the status of project completion and daily activities.
• Preparing reports on project daily and overall completion and site diary.
• Developing and compiling daily site wise BOQs and ensuring no revenue is missed.
• Coordinating with other departments to ensure that all materials and tools are available which each team as required.
• Preparing reports for management about the daily completion status of projects and individual team performance.

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